Physical Club · Member App

Your club status,
beautifully clear

The companion app for registered Crystal Reel members. Track your tier, prestige points, crystal credits, and visit history — all in one refined experience.

Crystal Reel App

Two balances, one smart system

Spend your crystal credits on rewards without affecting your prestige tier. Your level stays intact.

Prestige Points

Your prestige balance defines your club tier — Silver, Gold, Platinum, or Black Diamond. These points accumulate through visits and are never spent.

  • Determines your membership tier
  • Unlocks level-based club benefits

Crystal Credits

A separate spendable balance for club rewards, exclusive experiences, and member offers. Redeeming credits does not lower your prestige tier.

  • Redeem for member benefits
  • Your tier remains unchanged

Spend credits without losing your tier.

What the app offers

Everything registered members need, designed with clarity and elegance.

Track your member level

Monitor progress toward the next tier and view current benefits.

View credit balance

Check available crystal credits and browse club reward offers.

Discover club rewards

Explore exclusive member benefits and special offers.

Review visit history

See past club visits and points earned during each stay.

Stay updated

Receive notifications about events, status, and rewards.

Show member QR

Present your digital membership card at the club reception.

Become a member

Membership is exclusive and handled entirely at our physical reception. Visit the club to register, verify your identity, and receive app access.

Learn About Membership
18+

Responsible Entertainment

Intended for adults only. Membership and club access are handled offline. Please participate responsibly.