Privacy Policy

Last updated: April 2026

Crystal Reel ("we", "our", or "us") respects your privacy. This policy explains how we handle information when you visit our website or use the companion app.

1. Information Collection

Website: Primarily informational. No public account creation. We may collect basic technical data (browser type, device, IP) through standard analytics.

Companion App: Displays member status, prestige points, crystal credits, and visit history. Data is generated through offline registration and club activity.

2. Offline Registration Data

Personal identification and membership data is collected in person at the physical club reception and linked to app credentials for displaying club status.

3. Financial Information

The website and app do not collect payments, process deposits, or handle financial transactions. All transactions occur at the physical club.

4. Use of Information

Technical website data maintains security and performance. Membership data in the app provides a transparent view of benefits, rewards, and history.

5. Data Sharing

We do not sell or trade personal information. We may share necessary data with trusted service providers under confidentiality agreements.

6. Security

We implement appropriate security measures. No internet transmission is 100% secure.

7. Contact Us

Questions about this policy? Speak with staff at the physical club reception or contact our management office.

Club Reception: Available during physical club operating hours.